MaxQ Reception
An HVAC professional working while a phone rests nearby

A front desk that stays with the work

Never Miss Another Customer.

Every important call gets answered, the caller gets helped, and you know what happened.

Keep your numberTransfer important callsReview every conversation
Incoming call

(725) 228-9997

Receptionist answers

Thank you for calling MaxQ Interactive. This is Max, our virtual receptionist. How may I help you today?

Call handled

Lead Captured

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Summary delivered

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Demo receptionist
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Max

Thank you for calling MaxQ Interactive. This is Max, our virtual receptionist. How may I help you today?

Caller

Hi, I own an HVAC company and I miss calls while I am out on jobs. Can your receptionist answer them for me?

Max

Yes, MaxQ Reception can answer incoming calls for you, capture details, and send a concise summary. Are you looking to cover all calls or just missed calls when you’re on a job?

Caller

We get about 20 calls a day. The biggest problem is after-hours calls when a customer's air conditioner stops working. I want to keep my existing business number and have emergencies transferred to me.

Max

Got it, let’s shape a plan around your after-hours emergencies and call flow.

Max

We can usually work with your existing number, cover after-hours calls, and transfer urgent air-conditioning failure calls to you, depending on your phone setup. What’s your full name and best callback number so I can note your request and plan the routing?

...after the call ends, you receive this.

Call summary

Jordan from Red Rock Home Comfort called asking about MaxQ Reception to cover after-hours calls (about 20/day) and to transfer urgent air-conditioning failure calls to him; he confirmed this number is the best callback and asked that the business owner call him tomorrow morning.

IntentAfter-Hours Call Coverage And Emergency Transfer (MaxQ Reception)
UrgencyHigh
OutcomeLead Captured
Next actionHave the business owner call Jordan (Red Rock Home Comfort) tomorrow morning at the caller's number to discuss after-hours coverage, keeping existing number, and emergency transfer routing.
Reviewed and approved by the ownerReview the details, correct the outcome, and improve what happens next.
Before and after

Turn every missed call into a clear next step.

Your customers get help in the moment. You get the context to act without replaying voicemail.

With voicemail
Missed call
Unstructured message
Urgency unknown
Manual follow-up
With your receptionist
Handled
Answered
Qualified
Urgency identified
Summary delivered

Want to know how your receptionist knew that?

Teach Once.

Connect your website or upload documents once. Your receptionist uses the approved information every time someone calls.

Website connected

Complete

Learning services

Complete

Learning hours

Complete

Learning FAQs

Complete

Receptionist ready

Complete

Ready to try it yourself?

Answer only the calls you choose

  • Every call
  • Only missed calls
  • After hours
  • Overflow

You stay in control

  • Transfer important calls
  • Review every conversation
  • Correct answers
  • Keep your number

Built for people who cannot stop working

  • HVAC
  • Plumbing
  • Electrical
  • Roofing

Getting started is simpler than hiring.

01
Connect your number

Keep the number customers already know or activate a new local number.

02
Teach your receptionist

Connect your website, confirm your hours, and choose when a person takes over.

03
Test and go live

Place a real call, review what happened, and activate coverage.

Plans for businesses that want every important call answered.

Compare all plans
Starter
$99/month

One receptionist for essential phone coverage.

Professional
$249/month

Five receptionists and phone lines for growing teams.

Business
$599/month

Unlimited receptionists, lines, and team members for full coverage.

What would your receptionist say?

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You already know what happened.

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